Clients reviews about Thermotec Plumbing and Heating

I have been having problems with my Vaillant boiler for a little while. I had Emergency cover through my home insurance through Allianz who over the course of a week sent two engineers who amazingly deemed the boiler beyond economical repair. I arranged for Stuart to have a look and he was able to get the boiler going quickly with adjustments, unfortunately it failed again and Stuart recommended a replacement of the gas valve. On removal the old valve seemed to be contaminated with shale probably picked up when our gas main was replaced recently. Stuart was prompt courteous and knowledgeable and I would thoroughly recommend to sort your gas appliances. ~ Richard H

I had an excellent experience with Thermotec Plumbing and Heating. From start to finish, the service was professional, reliable, and friendly. They responded quickly, diagnosed the issue right away, and carried out the work to a very high standard. Everything was explained clearly, and I felt confident I was in good hands. The job was completed efficiently, and they left everything neat and tidy. I wouldn’t hesitate to recommend Thermotec Plumbing and Heating to anyone looking for trustworthy and skilled plumbers/heating engineers. Fantastic service all around! ~ Bradley G

I can’t recommend Stuart at Thermotec Plumbing & Heating enough! I needed an emergency plumber in Wokingham to fix my boiler. Stuart was great from start to finish. He arrived promptly, explained everything clearly, and the boiler repair was completed quickly and professionally. It’s great to find a Gas Safe engineer who’s both knowledgeable and trustworthy. I will definitely use Thermotec again for heating or plumbing services. I will call them when we need to replace our boiler or for general maintenance. Fantastic local service! ~ Eddy L

Thermotec did the plumbing for my new bathroom to include: bath, shower, toilet and basin. They arrived on the day booked , carried out the work professionally and cleaned up spotlessly. I then booked them to install a new hot water cylinder, change pipe work and convert the system to direct fill from the mains. Again the work was carried out meticulously. They have much knowledge and can provide good advice. Any minor adjustments they carry out on the next day. I would strongly recommend them. ~ Valerie G

1st class service provided by Stuart at Thermotec Plumbing and Heating! Stuart is not only very responsive, but friendly, efficient and clearly knows his profession. He quickly diagnosed a noise issue and provided really useful advice to help us replace our old boiler! He made the whole process hassle free from quotation, scheduling us in, installation and even went that extra mile for us. Would not hesitate to recommend Stuart and we will definitely use his services again! :) ~ Emma L

Thankyou Thermotec. After having a carbon monoxide alarm. I called and was so relieved to have a quick response. Stuart came out straight away and made sure everything was safe for us. I've used Thermotec's services many times now for a few different jobs. And so do many of my friends and family so knew exactly who to call. Very reliable, professional and offers very competitive pricing. Thanks again. ~ Lianne B

Stuart was recommended to me by a work colleague a few years ago after having problems with another local company who had been out a number of times but didn’t correctly identify what was wrong with my boiler and every time they left it stopped working again a few hours later. Stuart diagnosed the problem on his first visit and corrected the fault for me and I have had no problems since. Always use Stuart for my annual boiler servicing ~ Sally R

I booked an annual boiler and hot water cylinder service with Thermotec following a recommendation from a neighbour. I have no complaints about the service. Very useful to have the online booking and email reminder. The Engineer turned up on time. He was polite and professional and by the time he finished, I had the service certificates in my Inbox. Nice one! ~ Deepak S

Great service from Stuart at Thermotec Plumbing and Heating. He carried out an Underfloor Heating (UFH) full service, including a mains flush and balancing, and recalibrated the flow rates as they had not been set up correctly. Everything was explained clearly throughout—professional, tidy, and reliable. Would definitely recommend ~ S J

I’ve used Thermotec for over 5 years now for regular boiler services, general heating maintenance and plan to use them for boiler upgrades shortly. Stuart always arrives when he says he will and all work is carried out very quickly and efficiently. Thermotec have been faultless. I highly recommend them! ~ Dani H

Stuart has been servicing our boiler annually for the past three years and has always done a fantastic job. He’s reliable, professional, and extremely knowledgeable. Any plumbing issues we’ve had, he’s been able to diagnose and fix quickly, saving us a lot of hassle. It’s great to have a plumber we can trust—highly recommend his services! ~ Verna E

After another heating engineering company had failed to diagnose the problems with my boiler, and weeks without hot water, I called Stuart who came, diagnosed the problem straight away and fixed the issue extremely quickly and professionally and at a reasonable cost. I cannot recommend Stuart highly enough - fantastic! ~ carol c

Stuart went out of a his way a few weeks ago to help us with and issue with our boiler after a bleed valve snapped off open and left us with no central heating. He arrived when he said he would, fixed the problem quickly and professionally, and will be using him for all of our plumbing/heating needs going forward! ~ Beth D

Excellent service today from thermo-tec. He carried out a landlords certificate aswell as servicing our two boilers. Very clean, professional and transparent with pricing. We particularly liked the booking system making it very easy to work out available dates in Stuart’s calendar - 10/10 ~ matt d

Recommended by friends and now we owe them. Stuart was simply excellent. Diagnosis straight away so, obviously very knowledgeable. Temporary resolution applied from experience and booked for repair. And he is a jolly nice chap who is very professional. Why can't Google allow 6 out of 5 stars? ~ Chris C

Stuart installed my gas boiler 3 years ago. I was originally going to use British Gas but his quote was cheaper for a higher specification boiler and has just completed the annual service. He is always professional arrives on time and can highly recommend him. ~ C N

I have been using Thermotec for many years now and Stuart is both reliable and friendly. Stuart started off servicing my boiler, but has also carried out numerous other jobs for me inc. replacing radiators and taps. Stuart can always be relied upon and I would strongly recommend Thermotec. ~ Paul S

Stuart has been our go to person since the last 4 years or so. He has serviced our boiler over the years and also helped immensely in replacing a shower which was a tricky fix. Easy to book, professional and genuinely a nice person. Will definitely recommend Thermotec. ~ Navin S

Superb job, boiler install and relocation. Stuart and his team are the guys you want to work with (especially as a new home owner). They took the time to explain, discuss and find the right solution for our new boiler. Very neat and professional job start to finish. ~ Bhavesh P

Had a problem with the boiler not cutting out (despite 'everything' being switched off!) It was getting warm even for February. Stuart attended on a Sunday diagnosed the issue and fitted an accentuator (I think). Thanks Stuart geat service, very grateful ~ Les R

This was my second time with Thermotec do pretty much a repeat of my last review. Stuart was polite and knowledgeable, and the cost was very reasonable for a boiler service. Payment process was also incredibly easy. Based on this experience, I will definitely continue to use him! ~ Nicky R

I've been using Stuart for years, he is extremly trustworthy and a credit to his trade. He always responses in a timely manner, turns up when has been agreed and I've found all the work to be completely satisfactory. I cannot recommend highly enough. ~ N J

Excellent service. The online booking process was straightforward and convenient, and the engineer arrived on time and completed the boiler service efficiently. Professional, friendly, and overall a very positive experience. Highly recommended. ~ Pradeep P

I have used Stuart from Thermotec for roughly ten years and would highly recommend. He is friendly, prompt, clean and tidy when working and always helpful if I have a query about anything that he might be able to sort out. ~ Margaret G

Reviews from our customers

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