Reviews from our customers

See how we take care of our customers' experience with reliability, top quality and more

Thermotec did the plumbing for my new bathroom to include: bath, shower, toilet and basin. They arrived on the day booked , carried out the work professionally and cleaned up spotlessly. I then booked them to install a new hot water cylinder, change pipe work and convert the system to direct fill from the mains. Again the work was carried out meticulously. They have much knowledge and can provide good advice. Any minor adjustments they carry out on the next day. I would strongly recommend them. ~ Valerie G
1st class service provided by Stuart at Thermotec Plumbing and Heating! Stuart is not only very responsive, but friendly, efficient and clearly knows his profession. He quickly diagnosed a noise issue and provided really useful advice to help us replace our old boiler! He made the whole process hassle free from quotation, scheduling us in, installation and even went that extra mile for us. Would not hesitate to recommend Stuart and we will definitely use his services again! :) ~ Emma L
Stuart was recommended to me by a work colleague a few years ago after having problems with another local company who had been out a number of times but didn’t correctly identify what was wrong with my boiler and every time they left it stopped working again a few hours later. Stuart diagnosed the problem on his first visit and corrected the fault for me and I have had no problems since. Always use Stuart for my annual boiler servicing ~ Sally P
I booked an annual boiler and hot water cylinder service with Thermotec following a recommendation from a neighbour. I have no complaints about the service. Very useful to have the online booking and email reminder. The Engineer turned up on time. He was polite and professional and by the time he finished, I had the service certificates in my Inbox. Nice one! ~ Deepak S
Stuart went out of a his way a few weeks ago to help us with and issue with our boiler after a bleed valve snapped off open and left us with no central heating. He arrived when he said he would, fixed the problem quickly and professionally, and will be using him for all of our plumbing/heating needs going forward! ~ Beth D
Great service and communication from Stuart from start to finish, was quoted a obscene amount of money for all our plumbing work in our new extention, after speaking with Stuart we realised we were being ripped off and didn’t need all the stuff the other company were advising! Nice to know there’s still some company’s out there that care 👍👍 ~ Jason B
I’ve used Thermotec for over 5 years now for regular boiler services, general heating maintenance and plan to use them for boiler upgrades shortly. Stuart always arrives when he says he will and all work is carried out very quickly and efficiently. Thermotec have been faultless. I highly recommend them! ~ Dani H
After another heating engineering company had failed to diagnose the problems with my boiler, and weeks without hot water, I called Stuart who came, diagnosed the problem straight away and fixed the issue extremely quickly and professionally and at a reasonable cost. I cannot recommend Stuart highly enough - fantastic! ~ carol c
Stuart has been servicing our boiler annually for the past three years and has always done a fantastic job. He’s reliable, professional, and extremely knowledgeable. Any plumbing issues we’ve had, he’s been able to diagnose and fix quickly, saving us a lot of hassle. It’s great to have a plumber we can trust—highly recommend his services! ~ Verna E
I have been using Thermotec for many years now and Stuart is both reliable and friendly. Stuart started off servicing my boiler, but has also carried out numerous other jobs for me inc. replacing radiators and taps. Stuart can always be relied upon and I would strongly recommend Thermotec. ~ Paul S
Stuart has been our go to person since the last 4 years or so. He has serviced our boiler over the years and also helped immensely in replacing a shower which was a tricky fix. Easy to book, professional and genuinely a nice person. Will definitely recommend Thermotec. ~ Navin S
It is always reassuring when Thermo-Tec undertake the annual boiler inspection. Expertly undertaken and impeccably clean working as always, leaving us with a safe system and the certification to prove it. Stuart is totally reliable, and with a helpful and friendly manner. ~ Martin W
Superb job, boiler install and relocation. Stuart and his team are the guys you want to work with (especially as a new home owner). They took the time to explain, discuss and find the right solution for our new boiler. Very neat and professional job start to finish. ~ Bhavesh P
Recommended by friends and now we owe them. Stuart was simply excellent. Diagnosis straight away so, obviously very knowledgeable. Temporary resolution applied from experience and booked for repair. And he is a jolly nice chap who is very professional. Why can't Google allow 6 out of 5 stars? ~ Chris C
Stuart installed my gas boiler 3 years ago. I was originally going to use British Gas but his quote was cheaper for a higher specification boiler and has just completed the annual service. He is always professional arrives on time and can highly recommend him. ~ C N
I've been using Stuart for years, he is extremly trustworthy and a credit to his trade. He always responses in a timely manner, turns up when has been agreed and I've found all the work to be completely satisfactory. I cannot recommend highly enough. ~ N J
Stuart provided excellent boiler service. Arrived on time, friendly but professional and very clear & factual in his assessment without any up-sell. He even managed to squeeze in a quick fix of a faulty radiator. I certainly recommend him. ~ Oliver D
Stuart was great, came round, sorted the quote and fixed our leaking bath. Was very straight forward no hassle and actually replied. Given that we had tried to contact 5 other plumbers none of which replied. Would recommend!!! ~ M P
Always found Thermotec very reliable and capable when dealing with the challenges of my aged heating system. Has helped keep cost of keeping boiler running low as possible and postponed me needing to look at replacing it, for time being. ~ Keith A
Used Stuart Thermo tec a couple of times now and hes always managed to squeeze me in at short notice and resolve the problem, will carry on using him well into the future, very fair pricing and good service. ~ chris u
I have been using Thermotec for over several years and have called upon them a few times for servicing and call outs. Each time they have been prompt, reliable and professional. I would not hesitate to recommend them. ~ Keith S
Stuart installed a new boiler in our home. He was friendly, very tidy and fairly priced. He came highly recommended and I can see why, didn't leave any mess and I'll be contacting him for the yearly service! ~ Matthew B
This was the first time I used Thermotec. Stuart was punctual, polite and knowledgeable, and the cost was very reasonable for a boiler service. Payment process was also incredibly easy. Based on this experience, I will definitely be using again! ~ Nicky R
Great service as always. Honest and efficient. The only plumber we use (got Stuart booked to come back in a few weeks to replace some radiator valves). Thanks. ~ Paul A

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